Code of Conduct

Our code of conduct describes the principles and values by which we work. It is the foundation for our work with you and with each other.

Our Core Principles

Respect & Dignity

We treat every person with respect, regardless of origin, religion, sexual orientation, gender identity, or social status.

Confidentiality

All information you entrust to us is subject to legal confidentiality and will be treated strictly confidentially.

Self-Determination

We respect your right to self-determination and support you in making informed decisions about your body and your health.

No Discrimination

We reject discrimination based on ethnic origin, language, culture, religion, worldview, identity, disability, illness, gender and age.

Professionalism

We work according to current professional standards and continuously train to provide you with the best care.

Feedback & Complaints

Your opinion matters to us. If you are satisfied with our care, we appreciate your positive feedback. If you have criticism or complaints, we take them seriously and seek constructive solutions. Please contact us.

Last updated: January 2025